High Level Involvement
For residents who feel they can offer more time
Tenants Together (TT)
A group of residents set up to help create a better understanding between PHA and residents and look at quality of service and performance. Any resident is eligible to become a member of TT. The group meets 6 times per year as well as attending other service review group/focus groups and contractor and staff interviews.
Performance Review Panel
The Performance Review Panel is a key element of PHA's governance structure for overseeing the delivery and ongoing monitoring of housing services to PHA residents. 7 residents elected from Tenants Together and 2 PHA officers meet to consider matters of performance, policy and practice and make recommendations to the PHA Board and Executive Team.
Tenant Board Members
Tenant Board Members are elected by the tenants and leaseholders of the organisation.
